Payment

I've been trying all week too make a payment on my Now mobile ..I've follow steps and still nothing

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XfinityRaul

Official Employee

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2K Messages

22 days ago

Hello, @user_sxo1sz. Your Now Mobile account should be set for autopay. You may manage you autopay settings by using the Now portal here https://www.xfinity.com/now/mobile.

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user_sxo1sz

Visitor

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3 Messages

It won't let me do anything..it keep saying payment method has been accepted but fail to attach

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22 days ago

0

XfinityRaul

Official Employee

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2K Messages

@user_sxo1sz Have you attempted to use a different device? How about a different browser, have you tried that?

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22 days ago

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user_sxo1sz

Visitor

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3 Messages

Yes I have I have tried everything my phone been off since Monday..and I need it for work

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22 days ago

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XfinityRaul

Official Employee

•

2K Messages

@user_sxo1sz To make sure we don't go over something you've already done, have you tried clearing out your cache and cookies before opening up a new page? How about resetting your device(s)?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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22 days ago

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Billing

user_sxo1sz

Payment

XfinityRaul

user_sxo1sz

XfinityRaul

user_sxo1sz

XfinityRaul

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