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Friday, October 18th, 2024 9:21 PM

Payment Returned

I got an email saying the bank returned my payment, and I need to pay a fee and the full balance.  The email gives a link that doesn't work, and I don't see anywhere to pay it online except for paying the next bill coming up.  How or where can I pay the balance?

Accepted Solution

Official Employee

 • 

1.5K Messages

2 months ago

Hi there, @user_oearv9 Thank you for reaching out to us here on Xfinity Forums! Oh no, I'm sorry to hear that you are having trouble paying the returned payment. You can make your payment several ways, you can make the payment through the Xfinity APP, by contacting our Xfinity Customer service number at 1-800-Xfinity and make the payment through the automated payment system, or you can make the payment at your local Xfinity Store.-Richard

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