Visitor
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3 Messages
Payment question
I am unable to pay my bill online. I am receiving the 'make a payment in person' error. What are tjr steps to resolve this? This is becoming an issue.
Visitor
•
3 Messages
I am unable to pay my bill online. I am receiving the 'make a payment in person' error. What are tjr steps to resolve this? This is becoming an issue.
XfinitySean
Official Employee
•
663 Messages
3 hours ago
We appreciate you taking the time to reach out here on the community forums, user_rr57t5! You may be able to get around this issue by clearing the cache and cookies in your browser or trying to make the payment in incognito mode. Please let us know if either of those options work, otherwise we may need to take a closer look at the account to see what might be sticking.
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