Greetings, @user_u1yj7w! We understand sometimes you need more time and offer flexible options. We are happy to check your account to see if you are eligible for a payment arrangement. If you are eligible, you can set up a payment arrangement online using these instructions, https://www.xfinity.com/support/articles/set-up-payment-arrangement.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityRay
Official Employee
•
3.3K Messages
16 hours ago
Greetings, @user_u1yj7w! We understand sometimes you need more time and offer flexible options. We are happy to check your account to see if you are eligible for a payment arrangement. If you are eligible, you can set up a payment arrangement online using these instructions, https://www.xfinity.com/support/articles/set-up-payment-arrangement.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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