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Saturday, July 27th, 2024 5:36 PM

Payment pending

Hello

I made a payment yesterday and the payment is still pending. PayPal informed me xfinity needs to accept the payment.  I need help asap please. Need internet restored. Thank you. 

Expert

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107.2K Messages

4 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.4K Messages

4 months ago

@EG Thank you!

 

@Clauduke We appreciate you meeting us here in our community about your payment. You've reached the right team. We are happy to look into the payment for you. We would need a Direct Message with your full name and complete address.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

Expert

 • 

107.2K Messages

4 months ago

@XfinityLinda 

You're quite welcome Linda !

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