Thank you for reaching out, @user_w58me5 ! If you'd like to set up a payment arrangement for your past-due balance, you can do so through your Xfinity account if you're eligible.
Here’s how:
Sign in to your account through the Xfinity website or the Xfinity app.
Navigate to the Payments section or use the Xfinity Assistant.
If eligible, you'll see an option to Set Up a Payment Arrangement.
Select your preferred payment date, such as the 20th, and confirm your payment method.
Review and accept any applicable terms to complete the arrangement.
Please note that some payment arrangements may require a partial payment upfront. It's also important to submit the payment on the agreed-upon date, as missing the arrangement could result in service interruption.
Thank you for reaching out, and please let us know if you have any additional questions. We're happy to help! 😊
EG
Expert
•
119K Messages
16 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
•
3.4K Messages
16 hours ago
Thank you for reaching out, @user_w58me5 ! If you'd like to set up a payment arrangement for your past-due balance, you can do so through your Xfinity account if you're eligible.
Here’s how:
Please note that some payment arrangements may require a partial payment upfront. It's also important to submit the payment on the agreed-upon date, as missing the arrangement could result in service interruption.
Thank you for reaching out, and please let us know if you have any additional questions. We're happy to help! 😊
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0