Thanks for reaching out to us, I'll be happy to assist you with your billing concerns so go ahead and send me a direct message including your first and last name and your complete address to get started.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your Message in the text area near the bottom of the window
Thank you for allowing us to take a look and provide information regarding your service and payment options. Please feel free to reach out to us with any other questions you may have.
EG
Expert
•
110.7K Messages
3 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityOrlandoM
Official Employee
•
2.1K Messages
3 months ago
@user_ztxjx8
Thanks for reaching out to us, I'll be happy to assist you with your billing concerns so go ahead and send me a direct message including your first and last name and your complete address to get started.
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your Message in the text area near the bottom of the window
Press Enter to send it
0
0
CCSheila
Retired Employee
•
1.1K Messages
3 months ago
@user_ztxjx8
Thank you for allowing us to take a look and provide information regarding your service and payment options. Please feel free to reach out to us with any other questions you may have.
0
0
user_sqx8b3
Visitor
•
2 Messages
1 month ago
My checking account was hacked waiting my new debit card. Is there a grace period so my service will not be disconnected
0
0