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user_cd2h87
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Wednesday, March 11th, 2026 5:55 PM

Payment glitch

I tried paying for the 30 day $10 pass. But everytime I try to submit. The page will then say that my card number and cvv is invalid. And I did that 5 times to be exact. And now you're charging me for multiple subscriptions. Am I expecting a refund from this? Because there's no way the website is that buggy. 

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6 hours ago

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user_t5b7or

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6 hours ago

I am trying to pay my bill 

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XfinityBillie

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3.9K Messages

@user_t5b7or Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I understand you are looking for options to make a payment. You can easily make a payment with our amazing Xfinity app. This link will provide step by step instructions on how to make a payment in the app. Let us know if you have additional questions we can help with. 

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6 hours ago

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XfinityJoe

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1.2K Messages

6 hours ago

Good afternoon @user_cd2h87are you referring to the NOW Wi-Fi Pass?

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