Visitor
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1 Message
Payment Extension
I need to see about a payment extension. I tried chatting with the Xfinity Assistant. It keeps preventing me from asking an actual agent. I need help
Visitor
•
1 Message
I need to see about a payment extension. I tried chatting with the Xfinity Assistant. It keeps preventing me from asking an actual agent. I need help
XfinityEmilyB
Official Employee
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2.1K Messages
3 days ago
@user_qceqy7 Welcome to our community forum! Thank you for reaching out so we can answer all your questions about flexible payment options. They've been able to help me pay my Xfinity bill when I'm in a pinch and I'm so glad we have the option :).
Although I cannot set up or manage payment arrangements from my system, you can always view the options you're eligible for through your Xfinity app. You can check out detailed instructions here if needed.
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