The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, @user_e06aba we know having extra time to pay can really help! We do offer payment extension and payment plan options. To set up a payment arrangement use the Xfinity Assistant. You can do this in the Xfinity app in the right-hand corner, or you can sign in here. https://www.xfinity.com/xfinityassistant/
Just type "I'd like to see my payment options." If you are eligible for a payment arrangement and have a past due balance this will set up the arrangement. Another option is to use the automated system when calling 1-800-Xfinity. I hope this helps 😀
EG
Expert
•
110.1K Messages
2 years ago
The concern is not "E-mail" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
•
1.7K Messages
2 years ago
Hello, @user_e06aba we know having extra time to pay can really help! We do offer payment extension and payment plan options. To set up a payment arrangement use the Xfinity Assistant. You can do this in the Xfinity app in the right-hand corner, or you can sign in here. https://www.xfinity.com/xfinityassistant/
Just type "I'd like to see my payment options." If you are eligible for a payment arrangement and have a past due balance this will set up the arrangement. Another option is to use the automated system when calling 1-800-Xfinity. I hope this helps 😀
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