1 Message
Payment date
Hi, I went ahead last month and paid down enough past due balance and am to be billed for a month of internet service, but it appears my service is to be shut down a full week before my payment is actually due. Can I change my payment date?
XfinityAlfonso
Official Employee
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1.6K Messages
3 months ago
Hello user_a657u5 thank you so much for taking the time to reach us here on our Xfinity Residential Forums with your billing questions. Are we just looking for more time to pay the current bill, or to make a permanent change to the payment date based on your payment schedule? The resources below will assist in either scenario. Changing your payment date is a permanent change from one date to another prospective date, and does take one full billing period to take effect, whereas the payment arrangement allows for up to 14 days past the current payment date to make a one-time payment.
Set up A Payment Arrangement for your Xfinity Balance
How to Move Your Bill's Monthly Due Date
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