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J_m1775
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Monday, September 23rd, 2024 8:31 PM

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Payment assistance

I have a past due balance and Xfinity assistant is telling me I have no payment plan options. Is there a way to restore my service with a partial payment?

Question

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Updated 

7 months ago

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XfinityMartyR

Official Employee

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2K Messages

7 months ago

 

J_m1775 Thanks for reaching out! The Xfinity Assistant will help you identify if your account is eligible for a payment arrangement, and help set it up. However, if your account is not eligible the full past due amount would need to be paid to restore services.

 

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