Hello user_lcxyon, thank you for reaching out here in our Xfinity Community forum. Payment arrangements do not always reinstate your service. There are a few reasons why that is. Without sharing personal info, was your service already off when you made the arrangement? How did you make it?
XfinityJeffB
Official Employee
•
918 Messages
1 hour ago
Hello user_lcxyon, thank you for reaching out here in our Xfinity Community forum. Payment arrangements do not always reinstate your service. There are a few reasons why that is. Without sharing personal info, was your service already off when you made the arrangement? How did you make it?
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