Payment Arrangements

user_87cjsc Thank you so much for your post for help with your payment arrangement and restoration of services. In most cases, once a payment arrangement is accepted services are restored within an hour. You do receive a confirmation email when an arrangement is set up successfully as well as giving you the same details. If you did not receive a confirmation email I would start by checking your Xfinity app. In the Xfinity app if you select the option to make a payment for your past due and a date in the future it should show you if there are already arrangments set up if not the message will let you know how much and when you need to make your payment by to qualify as an arrangement to restore your services. A scheduled payment is not the same as a payment arrangement and would not restore services until the payment is posted to the account and would apply if the amount or time frame you entered for your payment did not meet the arrangement terms.