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Visitor

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2 Messages

Tuesday, July 18th, 2023 3:28 AM

Closed

Payment arrangements

Is there any way that I could speak to a representative somehow over the phone or otherwise to discuss this? I would really like for my services to be restored, pending the scheduled payment that I have already made. This is the first time that I've personally attempted to make a payment arrangement, so I'm not entirely sure why this may have happened. 

Thanks. 

Visitor

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2 Messages

2 years ago

My number is [Edited: "Personal Information"]

(edited)

Official Employee

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873 Messages

Good afternoon, and thanks for reaching out to us today. If you head over to https://www.xfinity.com/support/articles/set-up-payment-arrangement, that will walk you through setting up a payment arrangement using our XFINITY Chat Assistant. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert

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110.1K Messages

2 years ago

The concern is not "Xfinity Home Security / Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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