New Poster
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1 Message
Payment arrangements
Need more time to pay my past due balance on my account and now my service is interrupted, which i use since i work from home.. and now im suppose to be working but cant.i set up a payment for a later date but my service is still not active.why give the option if it still has no benefit.
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ComcastMichael
Official Employee
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2.9K Messages
5 m ago
Greetings, @Gcolon91! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that your service has been interrupted. We certainly understand it can be tough making those payments on time with everything going on right now. We would like to see what we could do for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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