Visitor
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3 Messages
Payment arrangement
I made a payment Arrangement for my past due of $50.00 which i paid before the date. Which should have cancelled out that arrangement, They took $132.00 out of my bank account yesterday all the money I had. I also want to mention I do Not have Auto Pay. My bill beyond all this isn't even due yet. Of course it's the 19th of June no banks open and no way to stop this pending theft.
EG
Expert
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119.5K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNatalie
Official Employee
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922 Messages
1 month ago
Greetings, m6m5pe! We appreciate you taking the time to bring your payment arrangement concerns to our attention. Rest assured, you have reached the right team to get to the bottom of this matter. Before the payment arrangement, did you also have a manual payment scheduled on the app or website as well?
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