Payment arrangement

Question

I am trying to set up a flexible payment arrangement because I was told my return check fee would be $35 however I see their charging me a fee the same price as my past due bill

XfinityQue · Answer

user_42r162, hello there and thanks for reaching out. I understand the need of having those plans initiated. Yes, when a payment is made and returned, the balance that was paid will return back to the account plus the return fee. If you'd like to take a look into payment arranagements, visit this link here > https://www.xfinity.com/support/articles/set-up-payment-arrangement

Billing

user_42r162

Payment arrangement

XfinityQue

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