Payment arrangement

Daboysmom, Hi there! Thanks for taking the time out of your Thursday to reach out, and welcome to the XFINITY family. I can understand the payment arrangement concern, as I have used it from time to time when I've needed some more time to make a payment. You've reached the right place. We are a team of experts who specialize in resolving billing issues over social media. We can help. To get started, please send us a direct message with your first/last name and full address, so we can ensure we pull up the correct account to take a look at what's going on. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

Daboysmom,Thanks so much for your time and for allowing us to help by resolving the payment arrangement concern today with an extension and restoring service as a one-time courtesy. We appreciate you for your business greatly. Please be sure to reach out to us for any future needs by finding the most appropriate public board for your question type and posting it there. My team is here to support you! Take care. 😀