Visitor
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1 Message
Payment arrangement
I set up a payment arrangement, however my account is showing now that if I don’t pay in a few days the account will be suspended anyway. Please help to have the arrangement show in the account again
Visitor
•
1 Message
I set up a payment arrangement, however my account is showing now that if I don’t pay in a few days the account will be suspended anyway. Please help to have the arrangement show in the account again
CCEdgardo
Problem Solver
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513 Messages
1 year ago
Hi there, @user_5b79d1. Thank you for reaching out to us via our forums. We will be more than happy to verify that for you.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a direct message:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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