Sun, Aug 1, 2021 4:36 PM
Am I trying to reach Comcast payment department about payment arrangements on my account...are they open on sundays?
2 m ago
Good morning @user_71a5a5 and thank you for reaching our Digital Care Team on our forums today regarding payment assistance. You can contact one of our phone agents directly at 1-800-XFINITY or, our team would be happy to get your account pulled up and assist with your payment options as well. To get started, please send us a direct chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message