1 Message
Payment arrangement set still disconnected
I had a payment arrangement set and my service was still disconnected 5 days ahead of my due date.
1 Message
I had a payment arrangement set and my service was still disconnected 5 days ahead of my due date.
EG
Expert
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110.2K Messages
10 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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1.9K Messages
10 months ago
Hello, @user_kcwqjc. I'm sorry to hear your services have been interrupted even after submitting a payment arrangement. I'd be more than happy to review your account to see what we can do to get it reactivated.
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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