Visitor
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2 Messages
Payment arrangement not kept
Hello have a payment arrangement and suspended service before the payment arrangement and I have a reference number from the agent
Visitor
•
2 Messages
Hello have a payment arrangement and suspended service before the payment arrangement and I have a reference number from the agent
XfinityDena
Official Employee
•
3.3K Messages
3 days ago
Hello! Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns with your account @user_o0ekhq . As a single mom I understand that sometimes we all need a bit of extra time to make a payment to a bill. Have you followed the link: https://www.xfinity.com/support/articles/set-up-payment-arrangement to set up an arrangement if the account is eligible?
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