1 Message
Payment arrangement made, service still suspended
I setup a payment arrangement for June 27th and was told my service would be fine as long as the payment wasn't changed. I got home today to my service suspended and no way to actually talk to someone to figure out the issue. The payment arrangement is still showing on my account, but I am without service. Please help.
XfinityBradM
Official Employee
•
915 Messages
10 months ago
@user_j6qtjo Our team can definitely get to the bottom of the issue and help you out with the suspended service. We've already gotten your DM so we will continue the interaction there.
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