1 Message
Payment arrangement made for Xfinity Internet and service has not been restored.
I just made a 2 payment arrangements for my Xfinity Internet service and my internet has not been restored yet. Do you know how soon it will be reactivated? Thank you!
My name is [Edited: Personal Information] . Grandson and caretaker of the account holder [Edited: Personal Information].
I currently have Xfinity internet at the address - [ Edited: Personal Information]
EG
Expert
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110K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCXanadu
Retired Employee
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300 Messages
1 year ago
If the full past due balance is scheduled to be paid and the payment arrangement box was checked during that scheduling, then most services should be restored momentarily. If it has been a bit since the scheduling and enrollment in the arrangement, you may want to power cycle your equipment so that the system can send a fresh signal and new status to the equipment.
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