Visitor
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1 Message
Payment arrangement issue
Trying to utilize but will not allow me to select a date.. just looking to pay via May 28th but the chat doesn't let me select a date.
Visitor
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1 Message
Trying to utilize but will not allow me to select a date.. just looking to pay via May 28th but the chat doesn't let me select a date.
user_0is9zj
Visitor
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10 Messages
14 days ago
Please beware of supposed payment plan arrangements. This is how all my information got hacked. The number I called was the Xfinity number but it must’ve been mirrored. They talked me into a plan to pay 20 more a month to catch up. I had to pay $50 to start the plan. From there I was completely hacked. No one has been able to help me. I’m reporting them due to personal and financial loss as well as compromising my safety
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EG
Expert
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110.8K Messages
12 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.2K Messages
12 days ago
Thank you for reaching out to us @user_ql2fbr! I completely understand how important it is to make sure the payment arrangement is scheduled for the right date. I see you also sent our team direct messages. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message
We have a dedicated article for setting up payment arrangements here. Step four is when the option to choose a payment date should appear.
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