Hi there @user_yhzt3y, thanks for taking the time to reach out! Please keep in mind that once the payment successfully posts, restoration can take anywhere from a few minutes up to 48–72 hours depending on how it was processed. Did you receive a confirmation email or text after submitting the payment? How long has it been since the payment was made?
EG
Expert
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121.9K Messages
7 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityQuemekia
Official Employee
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1.5K Messages
4 hours ago
Hi there @user_yhzt3y, thanks for taking the time to reach out! Please keep in mind that once the payment successfully posts, restoration can take anywhere from a few minutes up to 48–72 hours depending on how it was processed. Did you receive a confirmation email or text after submitting the payment? How long has it been since the payment was made?
What to do if you've received a late payment notification
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