Paying for a lost modem for over 5 years
I have explained to Comcast several times that we had lost a modem during a move over 5 years ago and they're STILL billing me. A couple years ago, they wanted to charge me something like $200 to inactivate it. Haven't I paid it off by now??? $14/mo x 5 years is $840! How can I get this off my bill???