Hi there, @user_qmlr6h I'm sorry for the trouble you're having trying to log in to your Xfinity account to make a payment. We'd be happy to help get this resolved. Can you tell me what happens when you try to sign in? Are you receiving an error message, or is the page not loading correctly? Also, are you attempting to log in through the Xfinity website or the Xfinity app? Knowing a little more about what's happening will help us point you in the right direction.
XfinityRichard
Official Employee
•
3.7K Messages
11 hours ago
Hi there, @user_qmlr6h I'm sorry for the trouble you're having trying to log in to your Xfinity account to make a payment. We'd be happy to help get this resolved. Can you tell me what happens when you try to sign in? Are you receiving an error message, or is the page not loading correctly? Also, are you attempting to log in through the Xfinity website or the Xfinity app? Knowing a little more about what's happening will help us point you in the right direction.
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