1 Message
Paying bill
I've been trying to pay my bills since the start of the month but I keep getting a Restricted Section pop up despite the fact that I'm the primary user
1 Message
I've been trying to pay my bills since the start of the month but I keep getting a Restricted Section pop up despite the fact that I'm the primary user
XfinityBillie
Official Employee
•
3.3K Messages
10 months ago
@user_n7n0qn Thank you for taking the time to reach out to us here on our Xfinity Forums. We definitely appreciate that you are trying to pay the bill and I'm happy to look into this further to see what could be causing the error. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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