@user_5gl49a To pay a past due bill for your Xfinity account, you can follow these steps:
Say “My Account” into your TV voice remote to make a payment through your TV Box.
Visit xfinity.com on your computer or mobile device.
If you have a past-due balance on your Xfinity Mobile account, you can set up a repayment plan by chatting with Xfinity Assistant or calling 1-888-936-4968. Ensure you stay current with payments to keep your service active.
I've just paid 148.+, to have my mobile service restored, and I've been without service for 2 months now, Comcast charged for that amount and for 2 whole months I've been without my service. Someone from Schiff law contacted me about a fraudulent CHARGES to my account. WHY?????? and to date I have no service. WHY????
@user_be8y95 We would not be able to comment on why you were contacted by a law office but can dive into your account and provide a status update as well as review any recent account activity. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_bac359 Good day! Thank you for reaching out to Xfinity Forums. Yes, we are here 7 days a week. How may I assist you today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityEva
Official Employee
•
2.6K Messages
3 months ago
@user_5gl49a To pay a past due bill for your Xfinity account, you can follow these steps:
If you have a past-due balance on your Xfinity Mobile account, you can set up a repayment plan by chatting with Xfinity Assistant or calling 1-888-936-4968. Ensure you stay current with payments to keep your service active.
0
0
user_be8y95
Visitor
•
1 Message
2 months ago
I've just paid 148.+, to have my mobile service restored, and I've been without service for 2 months now, Comcast charged for that amount and for 2 whole months I've been without my service. Someone from Schiff law contacted me about a fraudulent CHARGES to my account. WHY?????? and to date I have no service. WHY????
1
0
user_bac359
Visitor
•
1 Message
2 months ago
I need help is anybody there
1
0