Hello, @user_yafcdy thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and want to help ensure you're able to make a payment. When trying to make the payment are you attempting online, through the Xfinity App, or both?
user_1u0nol, Thank you for letting us know. Are you using your Xfinity app, or going to xfinity.com/myaccount?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJustinC
Official Employee
•
1.8K Messages
23 days ago
Hello, @user_yafcdy thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and want to help ensure you're able to make a payment. When trying to make the payment are you attempting online, through the Xfinity App, or both?
https://www.xfinity.com/bill-pay
0
0
user_1u0nol
Visitor
•
1 Message
3 hours ago
Same here....I cant pay my bill...keep getting an error message saying they are working on it when I try to pay my bill...
1
0