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user_lybuwx
1st Topic

Visitor

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1 Message

Wednesday, April 29th, 2026 2:56 PM

pay a bill

why cant i pay a bill on line.  i have paid bills in the past with my user name and password, but now im not able to get to the bill section to pay my bill      whats up

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5 hours ago

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XfinityKassie

Official Employee

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2.4K Messages

5 hours ago

 

user_lybuwx Hello, and thank you for reaching out to our Xfinity Forums Team for assistance in paying your bill. I'm happy to help you get this ironed out this morning. Before we begin, can you please share any troubleshooting steps you have already tried? I'd hate for you to repeat the same steps you ahve already rulled out. 

 

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