1 Message
Pause/Cancel service
I have recently moved into a place that has WiFi and will be staying there for a year. I wanted to know if I can pause my service till I need it again or if I have to cancel it.
1 Message
I have recently moved into a place that has WiFi and will be staying there for a year. I wanted to know if I can pause my service till I need it again or if I have to cancel it.
XfinityMartyR
Official Employee
•
1.5K Messages
2 months ago
Thanks for reaching out, user_hkj0vd. If you are planning on moving back to that location, you may be eligible to place your services on a seasonal hold. To find out more about this convenience option, check out the following article.
Seasonal Convenience Plan — Customer self-enrollment form
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