Paste due balance is $0 but account is suspended

I paid my bill yesterday morning and they keep telling me my service will be working and my account still shows suspended.

But my account is up to date

My baby need wifi to monitor her oxygen levels and my wifi does not work

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EG

Expert

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113.3K Messages

12 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityBrianH

Official Employee

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1.6K Messages

12 days ago

user_s7oup9 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

0

Billing

user_s7oup9

Paste due balance is $0 but account is suspended

EG

XfinityBrianH

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