Visitor
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1 Message
Past due was paid
past due was paid on 12 Hidden Lake Court on June 2 for the 146 and some change. It has cleared the bank see attachment for the approval. Please reactivate my service
Visitor
•
1 Message
past due was paid on 12 Hidden Lake Court on June 2 for the 146 and some change. It has cleared the bank see attachment for the approval. Please reactivate my service
XfinityJon
Official Employee
•
193 Messages
2 days ago
Good afternoon user_y88w9s. We certainly appreciate you making your payment. I would be more than happy to take a look into this further for you. I would just need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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