1 Message
Past Due bill or restore services
They will not restore my services or allow me to get a payment arrangement I don't have the whole $1344.06 to pay all at once to restore my services. I have a temporary service plan that has been processing for a while, just to have internet access. Every time I call I get different answers from different customers agent.
EG
Expert
•
110.1K Messages
1 year ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityChelseaB
Official Employee
•
1.6K Messages
1 year ago
Hello @user_2k94od, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
0
0