partial charges

Thank you for meeting us here in our community about you billing concerns, @user_xstei3. You've reached the right team for assistance. We know it's important to understand your bill, and we'll be happy to clarify yours. Please send us a Direct Message with your full name and service address. We look forward to assisting.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.