2 Messages
Paperless automatic payment discount
I am wondering why my discount is $5 instead of $10. When I visited Xfinity store to change my service, I was told that I would get $10 discount if I signed in paperless auto payment. I received the first bill since I enrolled, I found out i received $5. Would you explain why? And also can I get a military discount in addition?
XfinityChristy
Official Employee
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2K Messages
2 years ago
@user_bb3ef7 Hello and happy Sunday! Thank you for reaching out via our Xfinity Forums today and for your service. Anyone who completes the application process and is verified as a current or past member of the military is eligible to receive a $50 Visa Prepaid card. For this one-time offer verify your military service at xfinity.com/military with your Xfinity ID, a valid email address, and (if needed) an acceptable form of ID.
When it comes to the discounts for managing your billing with both eco bill and auto-pay there are two different options.
The first is a $5 credit when you are set up on both eco bill and auto-pay using a credit card on file.
This credit will become $10 if you are set up with both eco bill and auto-pay using your bank routing and account numbers.
Please let us know if you need help reviewing your account setup.
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