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Visitor

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2 Messages

Sunday, April 27th, 2025 2:24 PM

Paperless and Autopay Discount?

Is there still a discount for signing up for paperless billing and autopay using checking/savings account? I signed up for it back in January 2025, but the payment amount has not changed.

Official Employee

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1.7K Messages

2 days ago

Hello, @user_72co5g yes we offer a $2 monthly discount for using Eco Bill/Auto Pay with a credit card and $10 for a checking account. If your account is eligible you would have seen the discount by now. Send us a direct message, so we can assist you further. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

Visitor

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2 Messages

So it has to be a checking account, not a savings account?

Official Employee

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1.2K Messages

Sorry for the confusion. It would be a bank account, so either a checking or savings account (depending on what your bank allows). 

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