Fri, Nov 12, 2021 8:47 PM
Account has a credit of $.54
2 m ago
Hello @user_20fa46, thank you for taking the time to reach out to our team through Forums. We can certainly take a look at the account and see what's going on. Please send a Direct Message with your full name and address so we can help!
Here are the detailed steps to direct message us:• Click "Sign In" if necessary• Click the "Peer to peer chat" icon (upper right corner of this page)• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list• Type your message in the text area near the bottom of the window• Press Enter to send your message