Visitor
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2 Messages
paid my bill, shows it posted but showing no internet connection on my home connection
please help me, i need the internet on today. i already paid, i want credit for the day if i cant get help.
Visitor
•
2 Messages
please help me, i need the internet on today. i already paid, i want credit for the day if i cant get help.
XfinityAldrik
Official Employee
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2.5K Messages
21 hours ago
Thank you for reaching out to us @jws333! I understand how important it is to get your internet services activated as quickly as possible and also understand not wanting to be charged for inactive services.
Do you have our Xfinity app installed? We have this handy article here with steps on how to send activation signals to the modem through the app.
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