1 Message
Overdue billing notification although I have paid my bill
I paid my Feb bill on Feb 14. Somehow, I still received this notification this morning. My Internet seems fine, but I can't access the management page. Please reach out and resolve.
1 Message
I paid my Feb bill on Feb 14. Somehow, I still received this notification this morning. My Internet seems fine, but I can't access the management page. Please reach out and resolve.
XfinityDena
Official Employee
•
3.2K Messages
2 months ago
@user_33xr1v I want to be sure we can get everything figured out for you with your billing. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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