Visitor
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2 Messages
Overcharging
You all are illegally trying to charge my charge when it was paid off and transferred to spectrum. When I call the line beeps and cuts off and reps aren’t available.
I will be getting my lawyer if these charges aren’t erased from my account and my card is charged. My phones are paid off and you’re still trying to charge me.
Xfinity Mobile Account # [Edited: "Personal Information"]
XfinityKassie
Official Employee
•
2.4K Messages
4 hours ago
@user_653z1n Hello there! Thank you for reaching out to our Xfinity Forums Team regarding your Xfinity Mobile billing. I can see how this would be a frustrating situation. I'd be happy to help you get in the right direction for a resolution. To get started, please send a Direct Message with your name, and service address.
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