New Poster

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2 Messages

Monday, July 10th, 2023 8:26 PM

Closed

Over $1000 for JUST INTERNET!

$730 bucks and some odd change JUST TO RESTART SUSPENDED SERVICE  my channel line up has not worked for almost a year I tell them everytime I pay but nothing is fixed I'm over it being a disabled operation Iraqi freedom warvet I used to love Xfinity's reliable service to me .Now the customer service "agents" are just trying to shame into pay and I've been hung up on I've had the last one admit they did not even have Xfinity for their home internet! I pay for all these ridiculous extras the only thing I do get is an increasing bill that is so ridiculous I felt horrible thinking of paying a $400 dollar bill to get the abuse continued but now it's. $730 to restart and $1000 plus for JUST INTERNET!!! I added all the numbers and it comes out to V-E-R-I-Z-O-N ! Ok so the numbers didn't really ,come  to that because that would be impossible but that is the company I'm switching to now. Think they will charge me $1000 for internet? Gold member with all the promised perks (one time they said $50 gift card that never happened) so goodbye. 

Official Employee

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331 Messages

2 years ago

Sorry to hear about your financial troubles, I know how frustrating bills can be so I'd love to help.  Could you please private message us your full name and address?

Expert

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31.5K Messages

@XfinityJoshuaG@Masterluke 

To send a direct message:
 
Click "Sign In" if necessary
 
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble  
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
 
 
 

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1 Message

Mines 930 they did me the same way im been loyal costumer at that as well

Expert

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110.3K Messages

2 years ago

@Ynot_tb24 


Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.

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