Visitor

 • 

1 Message

Saturday, November 15th, 2025 12:34 AM

Outstanding bill paid but no Wi-Fi

Been away for 4 months and paid outstanding bill but 2 days later still no Wi-Fi 

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Official Employee

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3K Messages

20 hours ago

 

user_thanos - Hello! Our team can help with all things Xifnity right here. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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