Jojo5029's profile

New Poster


1 Message

Sat, Nov 21, 2020 6:00 PM

Outage on November 15th........

Yes we had to leave our home to find a place to eat and needed to watch Steeler game elsewhere.  My sister said we should have at least a $15 credit to our account.  Can you please credit our account, we would greatly appreciate your help.  Thank you.


Official Employee


2.4K Messages

7 m ago

Hi there, @Jojo5029


I wanted to reach out and offer help from our team here on the Comcast forums! We can take a look into any service interruptions and credit you for that downtime. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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