RoDo6812's profile

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1 Message

Wednesday, February 17th, 2021 10:00 PM

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Outage due to weather

I’m writing to ask for credits for outage . I had an outage since 2/15/2021 at 3 am until now due to weather. I'm not sure when the problem will be fixed and I couldn't find anywhere on this website for the option of requesting the credits. Please credit my account for the days we are out of internet and cable. Thanks in advance.

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New Problem Solver

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617 Messages

4 years ago

Hi, @RoDo6812

Thank you so much for reaching out! I know your time is very valuable and I appreciate you reaching out. I am happy to look into the area and see what updated we have in the service interruptions along with adjustments.

Let’s get to working on this in a private message. To send a private message, please click my name "ComcastLysa" then select "Send a Message" on the right side.

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