user_5uptzc Thanks for creating a post. I hope your service is working better now, and apologize for the inconvenience the interruption caused. You can request a credit through the Xfinity app or website easily, and this article can provide more information on what types of requests can be made and how to quickly process a request.
EG
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117.8K Messages
9 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasD
Official Employee
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1.8K Messages
9 hours ago
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