JackieM143's profile

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1 Message

Tue, Feb 9, 2021 2:00 PM

Outage Credit for 2-8-2021

How do we get credited for yesterday's outage?



Jackie Matthews



Official Employee


63 Messages

2 m ago

Hello JackieM143 ! I'm happy to hear that your services are back online and I hope there wasn't too much of an inconvenience caused by the downtime. We can absolutely look into a credit for you! Please send me a Message by clicking on my username (ComcastKaitlan) and select "Private Message". I look forward to working with you! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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